ارائه چارچوبي براي اندازه¬گيري تاب¬آوري و اولويت¬بندي استراتژي¬هاي تاب¬آوري زنجيره تأمين با استفاده از شاخص تاب¬آوري و گسترش كاركرد كيفيت ـ مورد مطالعه شركت فولاد مباركه اصفهان

Supply chain networks, as the principal axis of economic activities in various societies, play a key role in meeting the needs of different industries and individuals. The special importance of these networks in maintaining a stable flow of materials and goods has made them vulnerable to disruptions. Disruptions can disturb the order of the supply chain flow and prevent its continued activities, potentially leading to shortages of essential products and services for society. Therefore, supply chain resilience has gained importance as a systemic characteristic, and its enhancement can ensure better performance, continuous operations, and meeting customer needs and expected performance objectives. This research aims to eva‎luate the supply chain resilience of Mobarakeh Steel Company and prioritize strategies to enhance its resilience. In this regard, the SCRAM™ tool was used to identify and assess the supply chain’s capability and vulnerability factors. Subsequently, the resilience score was calculated, and the supply chain’s position in the resilience-based competition matrix was determined. Furthermore, the importance of each vulnerability and capability factor was identified using the fuzzy Delphi technique. Finally, suitable resilience strategies were determined and prioritized. This prioritization was carried out using the House of Quality approach to select the best strategy for enhancing supply chain resilience. The results of this study indicate that strategies such as increasing flexibility, ensuring supply chain agility and collaboration in the supply chain are identified as top-priority strategies for enhancing the resilience of Mobarakeh Steel’s supply chain. Implementing these strategies can improve key identified vulnerabilities such as currency and price fluctuations, resource constraints and political and legal changes and strengthening the companyʹs sustainable competitiveness in domestic and international markets.

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