Building a successful customer- service culture: a guide for library and information managers

Editor

edited by Maxine Melling ¶ Joyce Little

Publication

Facet

Publication Year

c2002

Collation

xii, 212p

Bibliography

Includes bibliographies

Subject

Public services (Libraries)- Great Britain , Personnel management- Great Britain , Customer relations- Great Britain , Public services (Libraries) , Personnel management , Customer relations

ADDED ENTRIES

Melling, Maxine, ed

Main Class

025

Sub Class

Cutter no

B932

وارد كنندة اطلاعات

soltani^d2006/12/13 09:41:04

Link To Document