Building a successful customer- service culture: a guide for library and information managers
Editor
edited by Maxine Melling ¶ Joyce Little
Publication
Facet
Publication Year
c2002
Collation
xii, 212p
Bibliography
Includes bibliographies
Subject
Public services (Libraries)- Great Britain , Personnel management- Great Britain , Customer relations- Great Britain , Public services (Libraries) , Personnel management , Customer relations
