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RecordNumber
77045
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Author
Greenberg, Paul
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Title
CRM at the speed of light : essential customer strategies for the 21st century
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Author Statement
Paul Greenberg
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Edition
3rd ed
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Publication
McGraw-Hill/Osborne
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Publication Year
c2004
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Collation
xviii, 670 p. : ill
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Subject
Customer relations-Management , Electronic commerce
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Main Class
658
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Sub Class
.812
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Cutter no
G795c
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Date
2004
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وارد كنندة اطلاعات
zharfi^d2005/12/10 15:43:04 , zharfi^d2005/12/10 15:43:46
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Link To Document :
