RecordNumber
77045
Author
Greenberg, Paul
Title
CRM at the speed of light : essential customer strategies for the 21st century
Author Statement
Paul Greenberg
Edition
3rd ed
Publication
McGraw-Hill/Osborne
Publication Year
c2004
Collation
xviii, 670 p. : ill
Subject
Customer relations-Management , Electronic commerce
Main Class
658
Sub Class
.812
Cutter no
G795c
Date
2004
وارد كنندة اطلاعات
zharfi^d2005/12/10 15:43:04 , zharfi^d2005/12/10 15:43:46