• RecordNumber
    72842
  • Author

    Goodman, Gary S.

  • Title

    Monitoring, measuring, and managing customer service

  • Author Statement
    Gary S. Goodman
  • Publication
    Jossey-Bass
  • Publication Year
    c2000
  • Collation
    xiii, 166 p
  • Subject

    Customer services -- Quality control --Handbooks, manuals, etc. , Customer services -- Evaluation -- Handbooks,manuals, etc. , Customer services -- Management -- Handbooks, manuals, etc.

  • Main Class
    658
  • Sub Class
    .812
  • Cutter no
    G653m
  • وارد كنندة اطلاعات
    samadi^d2004/04/18 09:57:06
    • Link To Document
    https://lib.ui.ac.ir/dl/search/default.aspx?Term=72842&Field=0&DTC=2