RecordNumber
66285
Title
Customer relationship management: a strategic imperative in the world of e- business
Author Statement
editor and contributor Stanley A. Brown
Publication
Wiley
Publication Year
c2000
Collation
xxviii, 345p.: ill., diagrs, tables
Subject
Customer relations- Management
Main Class
658
Sub Class
.812
Cutter no
C987
وارد كنندة اطلاعات
s.hovsepian^d2002/09/03 10:15:00 , zharfi^d2002/09/15 16:15:40