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RecordNumber
60145
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Author
Hayes, Jenny
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Title
Managing Customer Service
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Author Statement
Jenny Hayes , Frances Dredge
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Publication
Gower
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Publication Year
1998
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Collation
xii, 169p.: ill, diagrs
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Subject
Computer Service industry-Customer Services- United States
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ADDED ENTRIES
Dredge, Frances
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Main Class
658
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Sub Class
.812
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Cutter no
H417m
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وارد كنندة اطلاعات
77.12^d//
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Link To Document :
