Operations management in service industries and the public sector; Text and cases
Author Statement
Christopher Voss [et al]
Publication
Wiley
Publication Year
[c1985]
Collation
ix, 318 p.: ill, diagrs
Subject
Service industries- United States- Management- Case studies , Service industries- Great Britain Management- Case studies , Sodcial work administration- united states- case studies , Social work administration- Great Britain- case studies
