RecordNumber
774
Author
Porter, Leslie J
Title
Assessing business excellence
SubTitle
a guide to business excellence and self-assessment
Author Statement
L.J. Porter and S.J. Tanner.
Edition
2nd ed
Publication
Butterworth-Heinemann
Publication Year
c2004
Collation
x, 451 p. ill.
Notes
Includes bibliographical references (p. [270]-273) and index.
Subject
Total quality management , Industrial efficiency --Evaluation , Benchmarking (Management)
ADDED ENTRIES
Tanner, S. J.
Main class
658.
Sub class
562
Cutter no
P844a
ISBN
0-7506-5517-8