RecordNumber

600

Author

Anderson, Kristin,1962-

Title

Customer relationship management

Author Statement

Kristin Anderson, Carol Kerr

Publication

McGraw-Hill

Publication Year

c2002

Collation

xii, 164 p. ill. 23 cm

Series

Briefcase books series

Notes

Includes index

Subject

Customer relations

ADDED ENTRIES

Kerr, Carol

Main class

658.

Sub class

812

Cutter no

A547c

Date

2002

ISBN

0-07-137954-1