Going live

SubTitle

starting & running a virtual reference service

Author Statement

Steve Coffman ; with contributions by Michelle Fiander, Kay Henshall, and Bernie Sloan

Publication

American Library Association

Publication Year

c2003

Collation

viii, 182 p. ill.

Notes

Includes bibliographical references (p. 157-176) and index. , Reference : the first one hundred years -- Getting started : designing virtual reference systems -- Managing virtual reference services -- Marketing virtual reference services -- Where do we go from here?

Subject

Electronic reference services (Libraries) , Internet in library reference services

Main class

025.

Sub class

524

Cutter no

C675g

ISBN

0-8389-0850-0

Link To Document :

https://lib.ui.ac.ir/dL/search/default.aspx?Term=1115&Field=0&DTC=14